JV
Jay V

1 reviews | Active since Sept 2010

12 Jul 2022, 12:46

Here we go again

This is my monthly complaint again trying to explain to your consultants that the chronic medication you told me to use is not in stock,neither has been for months.You continuously argue with me, forcing me to to take medication on your list that is not available.The doctor cannot change to a different medicine,he already has done that to suit your list.What do you people not understand.Why do I have to go through this same argument month after month and only once complaining via hellopeter does the problem get sorted out? Are you not tired of all the complaints you get daily,seriously Discovery pull your socks up and think logically.The solution is simple..

0
Replies (4)
Discovery Health
Discovery Health's reply12 Jul 2022, 12:48
Official
Dear Jay V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Jul 2022, 15:16
Official
Dear Jay V 

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team

JV
Jay V's update13 Jul 2022, 08:59
Reviewer Update
So sad it took me a year to make you understand that the medicine you force me to use is not available and finally after numerous complaints you eventually agree with me..
Discovery Health
Discovery Health's reply14 Jul 2022, 14:05
Official
Dear Jay V

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team