Help me apreciate the R5 681.00 I pay every month

Hi All,

I Have been on hold for +2 hours, and no answer. (Do not even attempt to try and get anyone from Discovery after 17:00) I tried to activate my wife's maternity benefits, but I got no clear answer and was told my wife needed to call in.

My wife was on the phone for 2 hours + with the automated response; not a single person was on the phone with her.

I am still not 100% sure everything is covered today.

Some doctors need the dependent code... (We do not know what code they are referring to, since we have never received it)

I might be frustrated after two + hours on hold without any answer, but it seems impossible to get a single comment answer/help from anyone at discovery.

Customer service is important; at the moment, I feel Discovery appreciates my debit orders more than they do customer service.

Here I am, asking for help....