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jenifaer A

1 reviews | Active since Mar 2016

16 Sept 2022, 08:22

Heartless !

Yet another heartless decision from Discovery! My 74 year old dad has been denied a colonoscopy because the specialist cannot perform the procedure in his rooms due to my dads age and the complications that may occur while hes under anaesthetic! Reports and motivation was sent thru but was still denied! How can u not understand the seriousness of this issue? Would you take responsibility if something happens to my precious dad while procedure is being performed without the necessary medical assistance that a hospital offers??? Please relook your ethics ! I've been advised more than once to get off discovery as they lack empathy... its become more obvious as my parents age and when i need you the most! His procedure is scheduled for monday, thats how serious the specialist thinks his condition is

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Replies (2)
Discovery Health
Discovery Health's reply16 Sept 2022, 10:29
Official
Dear Jenifaer A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Sept 2022, 14:20
Official
Dear Jenifaer A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team