OB
Ockert B

1 reviews | Active since Sept 2023

04 Jun 2024, 14:19

Hearing Aids

Tried to contact them telephonically with no assistance. Paying a lot for the plan i am on. Eventually came to an agent that informed me that my hearing aids are not covered and has to be out of my MSA, my msa is not even 10% OF THE COSTS. so why pay a huge amount monthly if they cannot even assist with my hearing aids

0
Replies (2)
Discovery Health
Discovery Health's reply05 Jun 2024, 06:45
Official
Dear Ockert B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Jun 2024, 14:06
Official
Dear Ockert B

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team