GB
George B

1 reviews | Active since May 2011

16 Mar 2019, 08:39

Healthy Food Card Fruatrations for a Month and a half

I have been struggling to sort my PnP Healthy Food card for more than 6 weeks. I ordered and re-ordered cards. Early this week I complained again. The next day I received 4 cards in the post, dated differently as I re-ordered over time. Great job SA Post Office. Then an agent responded to my latest request for a card and issued me a new card number and yet another card in the post. My question: Can I use the cards I already received? This is so frustrating..... Why is Discovery Vitality so cheap skate that they can't use a courier? Please respond to me this time and not my wife.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Mar 2019, 09:32
Official
Dear  gvbiljon 

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply20 Mar 2019, 14:33
Official
 
Dear gvbiljon 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team