HealthID *****

A doctor **********ly gained access to my medical records via Discovery HealthID. I reported the matter to Discovery immediately upon receiving SMS confirming same. Instead of addressing the matter with the urgency it deserves, I am simply being told "its under investigation". Breach of personal information in the legal custodianship of Discovery is a very very serious matter. Discovery needs to understand the seriousness and address the matter accordingly. Funny enough though, a few years ago I had lodged a ***** case with Discovery where a doctor was breaching contractual arrangements by making patients pay-in extra cash going against their agreed rates. This too, an investigation was supposedly launched but to this day, no one bothered to feedback on it. Perhaps Discovery only cares when they are to benefit, its not about the members who pay huge monthly premiums.