Health Application Nightmare

Discovery Health new business has given me the run around for almost two months. We lodged the application on the 25 August 2015 and we have been given requirement after requirement and every time Discovery called we answered. Discovery has now requested a requirement again which I think is ridiculous. I have given affidavits - upon their request - confirming client does not earn an income and Discovery Health insist the client has an income because of the \irrefutable truth"this external vendor prophesizes. The client is a student looking to obtain medical aid - that's it. I honestly would have moved this to another provider but we have activated the clients two brothers on Discovery Health and now Discovery turned a simple activation into a game of what else can we ask the client for. Discovery has a letter from the parent"