TE
Tania E
1 reviews | Active since Mar 2015
15 Jan 2016, 06:30
Have to keep on asking for claim to be paid
Discovery paid a claim to the doctor instead of me who paid the doctor already. I have requested to refund but with no success.<br> <br> The last of a few emails were sent on 08/01...and no payment has been received.<br> <br> ref nr of last email: ***
Helpful (0)
Replies (1)0
Replies (1)
Discovery Health's replyOfficial
18 Jan 2016, 11:00Hello TaniaEls23,
Thank you for your comment.
We can confirm that you have been contacted and assisted with the claim refund.
Please accept our sincerest apologies for the way your query has been handled. We strive for service excellence and hope to restore your faith.
Regards
Fazeela
Thank you for your comment.
We can confirm that you have been contacted and assisted with the claim refund.
Please accept our sincerest apologies for the way your query has been handled. We strive for service excellence and hope to restore your faith.
Regards
Fazeela
Discovery Health's reply18 Jan 2016, 11:00
Official
Hello TaniaEls23,
Thank you for your comment.
We can confirm that you have been contacted and assisted with the claim refund.
Please accept our sincerest apologies for the way your query has been handled. We strive for service excellence and hope to restore your faith.
Regards
Fazeela
Thank you for your comment.
We can confirm that you have been contacted and assisted with the claim refund.
Please accept our sincerest apologies for the way your query has been handled. We strive for service excellence and hope to restore your faith.
Regards
Fazeela