NT
NADINE T

1 reviews | Active since Aug 2015

27 Feb 2025, 11:27

Harrassed 4 months after complete payment arrangement already.

I wrote a review here and got a call from Discovery saying that I do not owe them anything but I am still getting calls from their lawyers that I need to pay. I have sent the proof of payment to both discovery and that firm showing that I paid the full amount. Discovery sold or gave my information to that firm and it was also after I had made an arrangement for payment and was still within those terms. I paid off the about R4500 within 4 months. You are harrassing me now calling me end February 2025 for an amount I completely paid off in November 2024. Discovery sent my details to these people. Discovery has said I do not owe anything So discovery needs to be accountable for the fact that I am being harrassed. The proof of payments have been sent all over so check your systems and inform your lawyers. Here is there number +***

0
Replies (3)
NT
NADINE T's update27 Feb 2025, 11:29
Reviewer Update
numebr again since it blanked it out (+27) ***
Discovery Health
Discovery Health's reply27 Feb 2025, 13:02
Official
Dear Nadine T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Mar 2025, 11:29
Official
Dear Nadine T

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team