SP
Suni P

1 reviews | Active since Apr 2011

02 Nov 2023, 11:25

harassment for monies for an account I do not have

Hi there - I am continuously being harassed via sms and calls regarding a discovery account...I do not have a discovery account (medical aid or other) since over 2 years now...what is going one? this is one of the sms received:

It takes a small payment to start a good payment record, we have not received a payment on your Discovery Acc. Call us on *** today. ***.

0
Replies (3)
Discovery Health
Discovery Health's reply02 Nov 2023, 11:30
Official
Dear S

 We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply07 Nov 2023, 14:48
Official
Dear S

We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team


SP
Suni P's update07 Nov 2023, 14:58
Reviewer Update
thank you, sadly I am not liable for any costs; I have paid up my Discovery account in 2022. I did not procure the services of a collection agency. I am unemployed since the last time we spoke from 2022, I live off community charity for groceries and medication.