PV
Paul V

1 reviews | Active since Sept 2016

02 Feb 2017, 10:27

Harassing me now?

<p>It has been months since I had anything todo with Discovery, yesterday I receive the following sms:</p> <p> </p> <p>You have not responded to requests for payment. Please call Discovery Health on ***urgently to avoid being blacklisted.</p> <p> </p> <p>I mean, what the hell is up with this company? And since when do you phone someone that want's something from you. If I want something from someone I have to phone them, not the other way around!</p>

0
Replies (3)
Discovery Health
Discovery Health's reply02 Feb 2017, 12:55
Official

Dear paul-van-vuuren

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply06 Feb 2017, 10:40
Official

Dear paul-van-vuuren

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

PV
Paul V's update06 Feb 2017, 10:58
Reviewer Update

All you did was inform me why I owe you money, that does not change the fact that I was not told about this at the time when my policy was cacelled by Discovery and I now have to fork up R2399. And sorry does not put Humpty Dumpty back together!