Happy Customer
Hii, Just wanted to give a HUGE thank you Imaad in the Pre-Hospital Authorization department. I was honestly dreading the phone call as my previous experiencea calling in was not up to par, however he has changed my entire perception on your customer service line. He went above and beyond to make the process as smooth as possible and informed both myself and my partner of every process as the phone call went along. 1. He explained the entire process in detail. 2. He made both myself and my partner laugh while taking all our details...
He was just a pleasure. May he be an example to all of your call center emoyees.
Thank you Imaad.
Kind Regards, Tarren and Sean
Dear tarren-robyn-van-willigh
Thank you for the wonderful compliment.
It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Imaad. We will be sure to send this to him and his management team.
Regards
Discovery Health Servicing Team
Dear tarren-robyn-van-willigh
Thank you for the wonderful compliment.
It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Imaad. We will be sure to send this to him and his management team.
Regards
Discovery Health Servicing Team