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sabrahams S
1 reviews | Active since Aug 2016
26 Apr 2022, 20:11
handed over for what
I am so confuse about being handed over for an account because I canceled my medical aid because I resigned from my employer who paid the account on my behalf.
Also I was never made aware that I need to pay additional fee if my savings are up yet lawyers are phoning me.
When I made contact with Discovery, it was said you guys tried contacting me but only had the employer cellphone number and email address that is very strange.
My wife's information never changed and she was the one that was mostly in contact with you guys.
Why does it seems as if you guys are searching for money how and low to make some kind of target and is now grasping at straws.
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
28 Apr 2022, 08:17Dear Stacey-lee P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply28 Apr 2022, 08:17
Official
Dear Stacey-lee P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
05 May 2022, 08:58Dear Stacey-Lee
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply05 May 2022, 08:58
Official
Dear Stacey-Lee
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
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sabrahams S's updateReviewer Update
15 Jun 2022, 09:16No you have not...... You guys phone and the minute we answer the call gets dropped.... Clearly your staff needs telephone etiquette.
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sabrahams S's update15 Jun 2022, 09:16
Reviewer Update
No you have not...... You guys phone and the minute we answer the call gets dropped.... Clearly your staff needs telephone etiquette.
