CB
Chante B
1 reviews | Active since Jul 2016
21 Jun 2022, 12:36
Handed over
I cancelled my medical in November 2021. Due to the early cancellation I had to repay discovery R331 for day to day benefits used. I made this payment on the 25th of April 2022 and sent discovery the proof of payment. Payed it into the account that was stipulated on the email sent from Discovery.
On Friday I logged onto my Discovery only to see that the R331 still has not been allocated. I called Discovery to sort the issue out and sent an email.
Today I receive an sms from SSDA to say Discovery has handed me over. I have made my payment and if Discovery is to useless to allocate the money correctly it is not my problem. SORT IT OUT!!!!
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
21 Jun 2022, 13:21Dear Chante B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Jun 2022, 13:21
Official
Dear Chante B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
22 Jun 2022, 09:32Dear Chante B
We have been in contact with you.
Regards
Discovery Health Servicing Team
Discovery Health's reply22 Jun 2022, 09:32
Official
Dear Chante B
We have been in contact with you.
Regards
Discovery Health Servicing Team
