HAD ENOUGH

It has been 4 months now that we have been sitting with medical Bill's for in hospital procedures that Discovery has declined. It has taken 4 months to get the chronic medicine approved after 3 hello peter complaints logged. I called in this morning only to be told that the procedures were never authorized but there is an authorisation number that was given and then it was retracted. I get told that there are voice messages being left on the phones but we receive nothing. If this does not get resolved in the next 3 days we are going to the media. This is such shocking service