NM
Nokwanela M

1 reviews | Active since Aug 2014

01 Jun 2020, 15:00

Greedy Money Mongers

I have had the frustrating experience of all my claims (4 at this point) being rejected by Discovery just because I am allergic to penicillin. Short of pulling a stunt like the ladies that took a corpse to Old Mutual, I do not know what else to do now.

They completely unhelpful and are happy to collect my premiums month in, and month out and still repudiate all my claims.

In the times of Covid, you can imagine how frustrating it is to deal with this and have no help. I now have medical bills piling up and have summons served against me, yet I have a medical aid that is supposed to be reputable, that is just not paying my claims.

0
Replies (2)
Discovery Health
Discovery Health's reply01 Jun 2020, 16:52
Official
Dear Nokwanela M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Jun 2020, 11:50
Official
Dear Nokwanela M We have contacted you to discuss your concerns. Regards Discovery Health Servicing Team