1 reviews | Active since Feb 2012
Greedy Discovery does not value it's customers.
I am Diabetic and usually order my medication via Discovery MedExpress, because when you order it directly from the pharmacy they do not pay for life saving chronic medication.
I also order the generic and alternative medication, as they do not pay for the medication that actually works me - why should they care about me when when they are already making enough money?
Two weeks ago payment for one of my orders (not related to my diabetic medication) bounced - We made payment on the 2nd of December, this time the payment did not bounce. I tried to order my chronic medication on the Thursday (05/12/2019) and again on the Friday (06/12/2019). On both instances i receive a message that the system is down. I phoned them and they said that the Payment we made will take 3 days to clear - I just love Discovery math, Monday plus three days equals next week Tuesday.
Today is the 10th of December and Discovery still has not cleared my payment - I have not had any medication since Sunday and they simply don't care.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards,
Discovery Health Servicing Team.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards,
Discovery Health Servicing Team.
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Thank you for the follow up.
Thank you for the follow up.
