AS
Annemarie S

1 reviews | Active since Aug 2017

27 Sept 2017, 13:32

Great service with discovery classic smart plan

My husband and I moved to discovery classic smart on the 1st of Sep 2017 and I have to say it is the best medical aid we have ever been on. My husband got sick and had to be admitted to hospital on the 26th of Sep 2017. I just called the call centre and within 5min they gave me a temporary authorisation number and told me my case will be reviewed, due to the fact that we haven't been with discovery that long. The next day my case was reviewed in an hour and the operation was approved. Everyone I spoke to at discovery to make this possible were so friendly and helpful. Thank you discovery I am never moving to any other medical aid!

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Replies (1)
Discovery Health
Discovery Health's reply27 Sept 2017, 14:19
Official

Dear Annemarie2805

We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding, thank you once again for taking the time to post the compliment.

Regards
Discovery Health Servicing Team