Great Service from Tim

I called the Discovery Contact Centre on Monday 30 March to load my granson as a dependant on my medical Aid. I didnt' have his unabridged birth certificate by then and explained to Tim how important it was me to have my grandson loaded onto my Medical Aid and he was patient with me and understanding. He called some other unit of their business while I was on hold and came back to advise that all was sorted and that I should send through the birth ceritficate as soon as I have received it. He was really wonderful and was a pleasure to deal with.