Great Service from Sima at Customer Service

Quick appreciation to Sima who assisted me when I called in to querry a vitality payment which was never allocated. When I spoke to him he told me he will liaise with someone directly to make sure to speed the process up, he promised to call me before the end of the day to make sure he will connect me with the vitality agents to ensure the membership is reinstated. Sima called me, explained the process he had done, also offered to connect me with the vitality Dept so I can be assisted swiftly. I am quite grateful to him, he was just eager and demonstrated a lot of enthusiasm through out. Thanks Sima for ur assistance