Great Service from Customer Care agent

After calling in to Discovery 4 times to assist me I eventually got through to Mr Wonga Peters in the customer care center, I was immediately annoyed and upset but he was so willing to assist. Wow what great service, he helped me find an Ophthalmologist that would be fully covered by my medical aid, he knew exactly what to do and was willing to stay on the phone until I got down every detail of prospective Ophthalmologists, he even called me back one my airtime ran out. My first few calls to Discovery they had no idea how to assist me and gave me details of Ophthalmologists who where not even covered in my Medical aid plan. I suggest Mr Wonga Peters in the the PE branch (I think) should give training to the Customer Care agents, really thank you Mr Wonga Peters