RN
Reegan N

1 reviews | Active since Jul 2011

08 May 2017, 17:21

Great Service from Cheston Pilcher

<p>I spoke to a young gentlemen today on the telephone when i needed help with my account. He was amazing, offered brilliant customer service. He did not just dump me on hold but rather explained everything to me and actually took the time to do so. Everybody is so rushed and he on the other hand want to go at my pace. He stayed on the line and helped me with all my questions. I also felt comfortable in asking him more questions and he was knowledgeable in all aspects. I was disheartened today about Discovery but this man saved your business. Well Done Cheston !!!</p>

0
Replies (1)
Discovery Health
Discovery Health's reply08 May 2017, 17:38
Official

Dear reegann

Thank you for the wonderful compliment.

It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Cheston. We will be sure to send this to him and his management team.

Kind regards
Discovery Health Service Team