SN
Sindi N

1 reviews | Active since Nov 2012

17 Jul 2018, 09:31

Great Service

Good morning

i would like to thank the great service from a lady called OFENTSE JUDITH MOSIANE who works at Discovery Health. I was stressed due to a misunderstanding of a claim and the lady went out of her way to help me resolve the matter, constantly calling me to update me on the progress of the case and eventually it was solved.

I wish more agents working at other companies could have such great cutomer service at all times. Great job Ofentse!!

0
Replies (1)
Discovery Health
Discovery Health's reply17 Jul 2018, 09:48
Official

Dear tndimas

Thank you for the wonderful compliment.

It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Ofentse. We will be sure to send this to her and her management team.

We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding, thank you once again for taking the time to post the compliment.

Regards
Discovery Health Servicing Team