1 reviews | Active since Oct 2011
Great service
<p>In the last week or two, I had two queries, one with Vitality and one regarding claims with Discovery health and I am so pleased to say that on both queries I received a call within 24-48 hours from the relevant consultants to explain and help me understand my situation first with vitality and now with my claim. I had posted on facebook requesting information on my claim reimbur*****t and literally in a few hours someone had responded to say that they are looking into the matter and will get back to me as soon as they can. I really appreciate that there are some companies that train their staff well enough so that they know they represent the company they work for and can make a difference. Unfortunately I don't have all the consultant's names but I dealt with Sibusiso Kumalo for Vitality and Kogi for DH. Thank you for helping me clear up any confusion and queries I had on my membership :)</p>
Dear Joelene7
Thank you for taking the time to post this great feedback.
Regards
Discovery Health Servicing Team
Dear Joelene7
Thank you for taking the time to post this great feedback.
Regards
Discovery Health Servicing Team
