HZ
Hloniphile Z
1 reviews | Active since May 2021
25 Apr 2023, 10:01
Great customer care
I had an enquiry about my funds that were reflecting incorrectly on my statement. So I called discovery health and the person I spoke to (forgotten her name unfortunately) but she was of great assistance, she checked all my previous statements and found the error created an enquiry REF *** together with other references that I were to use to follow-up my case but to my surprise she followed up on all REF service requests and gave me a call with an update before I could call discovery myself.
To me this is great service. She saved me the stress of calling and waiting in line only to start explaining from scratch again. She deserves a BELLS :-) I am sorry to have forgotten her name.
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Replies (1)Discovery Health's replyOfficial
25 Apr 2023, 11:25Dear Hloniphile Z
Thank you for the positive feedback.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's reply25 Apr 2023, 11:25
Official
Dear Hloniphile Z
Thank you for the positive feedback.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
