HZ
Hloniphile Z

1 reviews | Active since May 2021

25 Apr 2023, 10:01

Great customer care

I had an enquiry about my funds that were reflecting incorrectly on my statement. So I called discovery health and the person I spoke to (forgotten her name unfortunately) but she was of great assistance, she checked all my previous statements and found the error created an enquiry REF *** together with other references that I were to use to follow-up my case but to my surprise she followed up on all REF service requests and gave me a call with an update before I could call discovery myself.

To me this is great service. She saved me the stress of calling and waiting in line only to start explaining from scratch again. She deserves a BELLS :-) I am sorry to have forgotten her name.

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Replies (1)
Discovery Health
Discovery Health's reply25 Apr 2023, 11:25
Official
Dear Hloniphile Z

Thank you for the positive feedback.

Regards 
Discovery Health Servicing Team