MW
Micky W

1 reviews | Active since Jul 2013

10 Jun 2015, 15:14

Great attitude/ Going the extra mile

To whom it may concern<br> I just want to say a heartfelt thank you to Robert Humphreys for his assistance today. He went back on my medical records to 2010 for an old Drs account that I needed proof of. He was very friendly and helpful, he is an absolute assets to Discovery!<br> <br> Well done Robert with an positive attitude and friendly manner I really hope you make it far up the corporate ladder, what a pleasure to deal with you! Keep up the good work, more companies need people like you on the other end of the phone. <br> <br> Thank you again<br> Wamr Regards<br> Mariette Weber

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Replies (1)
Discovery Health
Discovery Health's reply11 Jun 2015, 12:41
Official
Hello mickyweber66,

Thank you for this wonderful compliment.

I am really excited to hear of your recent experience with Robert and that he was able to provide great service to you. We'll be sure to pass on your sentiment to him and his manager so that he gets the recognition he deserves. We strive to provide exceptional service to all our members and your feedback shows that we're heading in the right direction. I look forward to hearing of many more dazzling moments with us.

Kind regards
Bruce