ES
Elmarie S

1 reviews | Active since Apr 2014

11 Apr 2015, 09:58

Great attitude

Hi Bruce and the rest of your team<br> Thank you for your patience, great attitude, feedback, helpfulness and all round hard work! I've been going through the complaints of Discovery health for a different reason than complaining, and started to read your feedback out of interest. I salute you, you guys treat every case as urgent and with so much respect. Some of them are totally irresponsible and ignorance from the client and could have been avoided if they read their own documents or spoke to their broker. You guys are doing a great job.<br> Kind Regards

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Replies (1)
Discovery Health
Discovery Health's reply13 Apr 2015, 09:27
Official
Hello elmarieesthers,

Thank you for this wonderful compliment.

We're excited to learn of the great service you received from Bruce and the swift management of your query. He is a valued member of our Team and we'll be sure to send your feedback to him and his manager. We truly appreciate you taking the time to recognise our people.

Kind regards
Danita