GB
Gerard B

1 reviews | Active since Mar 2009

27 Mar 2016, 20:23

Grateful thanks

Jacob took my call at about 04:00 on 28 Feb. My wife had collapsed and I needed advice on what procedures to follow. I supp**** my details and address, and within 10 minutes an ambulance was at my gate. Admission to Union Hospital required one signature after about 4 hours of tests and examinations. Authorization was given she was admitted. Medical aid is extremely expensive in SA, but when a life is on the line, Discovery performs.

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Replies (1)
Discovery Health
Discovery Health's reply01 Apr 2016, 10:25
Official
Hello HooMee,

Thank you for your comment.

We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding.

I will be sure to send this compliment to Jacob and his management team.

Thank you once again for taking the time to post the compliment.

Regards
Fazeela