Good service

On the 14 of May 2024, I called in concerning my son's specialist visit, which was booked for 16 May 2024. My GP said they send the refferal letter however I was not get any response from the medical aid. So I called in and I spoke to Mark, who gave me advice on how to go about the matter. I then called on the 15th, I was told to call again, luckily I got to speak to Mark again. He then sent my documents through and within 4 hrs I got the Auth number. Mark thank you, my stress is reduced as my son's prescription is expiring, I was so worried but know relieved. Keep up the good work