dS
dennis S
1 reviews | Active since Jan 2012
06 Jan 2021, 13:15
Good client feedback
Discovery called me today to provide feedback on my review on Hello Peter. Thumbs up for getting back to me! The consultant informed me that I did in fact achieve my goal despite isolating for 5 days of the week. However, I suggest Discovery review the position of not granting members leniency when they do not achieve goals due to possible Covid. It seems unreasonable to me that a person who is isolating and who has a Doctors letter should be penalized. I'm sure this will improve your service. All the best.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
06 Jan 2021, 14:30Dear dennis
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Discovery Health's reply06 Jan 2021, 14:30
Official
Dear dennis
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
dS
dennis S's updateReviewer Update
06 Jan 2021, 14:35Thanks for getting back so promptly. I can hopefully give you five stars next time.
dS
dennis S's update06 Jan 2021, 14:35
Reviewer Update
Thanks for getting back so promptly. I can hopefully give you five stars next time.
