dS
dennis S

1 reviews | Active since Jan 2012

06 Jan 2021, 13:15

Good client feedback

Discovery called me today to provide feedback on my review on Hello Peter. Thumbs up for getting back to me! The consultant informed me that I did in fact achieve my goal despite isolating for 5 days of the week. However, I suggest Discovery review the position of not granting members leniency when they do not achieve goals due to possible Covid. It seems unreasonable to me that a person who is isolating and who has a Doctors letter should be penalized. I'm sure this will improve your service. All the best.

0
Replies (2)
Discovery Health
Discovery Health's reply06 Jan 2021, 14:30
Official
Dear dennis

Thank you for taking time to give us your feedback. 
   Regards Discovery Health Servicing Team
dS
dennis S's update06 Jan 2021, 14:35
Reviewer Update
Thanks for getting back so promptly. I can hopefully give you five stars next time.