Good bye, it's been an ok 21 years.

It is extremely disheartening to observe the annual increase in premiums and the subsequent reduction in benefits after having been with Discovery for the past 21 years. From being denied hospital admission during a heart attack to discontinuing coverage for medications. This sensation of a downward spiral in customer service and the mention of "cost savings" while you receive a brand new, gleaming building. This does not make any financial sense to me. It is possible that the new National Health Insurance (NHI) is causing you to conserve your cash reserves at this time? We have reached the conclusion of our voyage. I am unable to continue with the inadequate coverage and the monthly payment of R7000.00. I've moved over to BestMed, paying much more, but at least I have a peace of mind that I'm covered.