JG
John G

1 reviews | Active since Oct 2009

23 Feb 2021, 14:24

Going from acceptable to terrible

Claim for a physio gets rejected because apparently I can no longer elect to go to a physio, but have to go to a doctor 1st to refer me to a physio. What a load of you know what. So in their effort to save money they're going to have to pay for a doctor visit and a physio visit. Wonder what genius thought up this brilliant plan.

0
Replies (2)
Discovery Health
Discovery Health's reply24 Feb 2021, 06:56
Official
Dear John

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Feb 2021, 16:30
Official
Dear John

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team