LH
Lynn H

1 reviews | Active since Jul 2011

13 Mar 2026, 22:05

GLUCOSE CHALLENGE !

BECAUSE MY GLUCOSE MONITOR IS NOT COMPATIBLE AND DISCOVERY WONT PAY FOR A COMPATIBLE ONE !! I CANT ENTER THEIR CHALLENGE ! RIDICULOUS!! UNFAIR!! I have my own glucose monitor!! But hey, that’s not going to work for this challenge! DISCOVERY SHOULD FUND THE MONITOR THEY WANT YOU TO HAVE!!! When I went to buy the accucheck monitor they said you HAVE TO HAVE to enter the challenge, the funds for SAID GLUCOSE MONITOR was coming out my medical savings??? NO I DONT THINK SO!!! I have other glucose monitors, synced to my mobile. But Discovery still can’t monitor my glucose due to it not being compatible with their app?? On contacting them they said they appreciate my feedback. But unfortunately they cannot assist at this time?? But will take my feedback and consider it. SHAME ON YOU DISCOVERY!!! It’s disgusting!!! Discovery should fund these monitors from THEIR pockets so we can benefit from this challenge! UNFAIR! It’s a disgrace. Makes me so angry!

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Replies (2)
Discovery Health
Discovery Health's reply16 Mar 2026, 06:29
Official
Dear Lynn H
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Mar 2026, 17:02
Official
Dear Lynn H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team