1 reviews | Active since Sept 2016
Give Mandisa Sabelo a Bells
There is nothing frustrating as trying to get your meds and not being paid. I called into Discovery Health to sort out the issue after being passed from pillar to post and one point a line going dead a lady called MANDISA SABELO assisted me... the call went dead after me querying she called back after 10mins after me giving up saying hayi I guess it's one of those... she apologized and said she would speak to the case manager to approve my meds, she came back told me it's approve and she even did a double wamble of excellent, exceptional, cloud 49 customer service she called the pharmacy where I took the meds and requested them to approve the meds, meanwhile I was on the call with her. I am a brand ambassador of Discovery Health as I was the 1st person to be awarded the CEOs Award, but with her I would give her my own Award, she went above and beyond the call of duty and customer service making sure that everything is resolved on one call and she said to me I can feel you frustrated let me help you. Immediately I felt safe and felt I was in good hands and definitely was, big ups to MANDISA SABELO... you deserve more than this tweet or review, thank you for holding the true sense of real customer service and following to the end and beyond that. #DiscoveryHealth #MandisaSabelo #greatcustomerservice Give Mandisa Sabelo a Bells...
Thank you for the positive feedback.
Regards
Discovery Health Servicing Team
Thank you for the positive feedback.
Regards
Discovery Health Servicing Team
