Getting through to an operator

Good grief. Getting through to Discovery on their customer care line is a nightmare. No prompt to get through to an operator. The process is so automated it just becomes circular! And on top of that they're so busy trying to sell you on new products or options that will further automate the customer experience that half (if not more) of your call is spend listening to voice recordings. Apparently (or so the operator I finally reached indicated) - select no option and you'll get through to an operator (eventually). If you haven't set your hair on fire by then.