LB
Liandra B

1 reviews | Active since Sept 2011

22 Aug 2018, 15:15

Generic response, no communication or feedback, AGAIN

Another Theft by Discovery Health

I was hospitalized for 15 days, Discovery cleaned out my Savings account **********ly, and after weeks of escalation basically told me F you, take us to the Council for Medical Aids. The joke is they came back after initial complaint and conceded paying for the specialist, thus admitted to their fault but they refuse to put my savings back. Discovery is truly a bunch of *******, this is the second time this has happened and the total theft amount is now at almost R10 000. Due to work I do not have a choice but forced to do business with *******. UPDATE : APART FROM GENERIC RESPONSE, NO ONE HAS BEEN IN CONTACT AND I DO NOT HAVE MY MONEY BACK YET OR EVEN ACKNLEDGEMENT. PATHETIC THIEVING, WORST MEDICAL INSURANCE EVER

0
Replies (2)
Discovery Health
Discovery Health's reply22 Aug 2018, 16:07
Official

Dear pheonix82

We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Aug 2018, 12:51
Official

Dear Phoenix82

We have been in contact with you regarding your compliant. Please check your email inbox.

Kind regards

Discovery Health Servicing Team