AH
Anneke H

1 reviews | Active since Jan 2021

22 May 2023, 11:52

GATVOL!!

Now I am gatvol! I have paid my two premiums and still after 2 months they have not received my payment

apparently they have a new financial system BUT now my medical aid is Withdrawal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am ****ED!! I have a daughter who needs to go to the doctor however now I can't because they cant't pick my premiums with me who have send me the POP how MANY TIMES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

EVERYTIME they ask me for my POP when I call I am so TIRED for this man!!!

Come on discovery!!!

0
Replies (2)
Discovery Health
Discovery Health's reply22 May 2023, 12:09
Official
Dear Anneke H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 May 2023, 15:35
Official
Dear Anneke H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team