1 reviews | Active since Oct 2016

02 Mar 2021, 14:11

Gap Cover Activation

In October last year i called in to activate my Gap cover and advised that it needs to be deducted from my salary as my membership premium. January 2021 came and i was not deducted. I made contact with discovery and their advised that it will be deducted. I consulted my HR and they advised that discovery should have activated it on their side. Till today my Gap cover hasn't been activated.

0
Replies (2)
Discovery Health
Discovery Health's reply03 Mar 2021, 06:54
Official
Dear Amanda R We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply03 Mar 2021, 13:03
Official
Dear Amanda R We have contacted you and addressed your concern.  Regards Discovery Health Servicing Team