SL
Segwale L

1 reviews | Active since May 2024

27 May 2024, 17:40

Funds taken from savings whilst in hospital

I was in hospital in March from the 04th to the 16th and for some odd reason Discovery captured that I was discharged on the path of march and the dietitian consultation was taken off my savings, I called the hospital and they told me that they have submitted the necessary documents to discovery only to find that discovery are putting me from pillar to post and telling me the story that they are awaiting the case manager and I am the one that keeps following up and till today end of May it is still not fixex. DISCOVERY, I am so disappointed, I have been your me ever from 2006 can someone please attend to my query a d give me feedback

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Replies (2)
Discovery Health
Discovery Health's reply28 May 2024, 06:55
Official
Dear Segwale elizabeth L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply31 May 2024, 11:23
Official
Dear Segwale L

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team