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Preesha A

1 reviews | Active since Feb 2015

29 Dec 2016, 08:40

Full of Bull****

<p>I think discovery is the worst medical aid scheme ever, they ***** people over continously. I am supposed to have full hospital cover, however what they dont tell you is that countless procedures require co-payments in hospital. And whilst in hospital they refuse authorizations and payments so you laying in hospital, having the hospital staff hound you for payments and discovery refusing to pay. Apart from that they send you to get letters from the dr, etc to prove why you needed the procedure in the hope that they will still pay only for them to come back and send you on another goose chase. Im fed up with discovery, its pathetic, you getting a million people calling to say they will sort out the problem, only for them to send you on another goose chase, its ridiculous</p>

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Replies (1)
Discovery Health
Discovery Health's reply29 Dec 2016, 09:14
Official

Dear PreeshaAB

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team