Frustrations

Trying to make contact with Discovery Health. Called today on all numbers that has been provided, however no option to chat to a consultant, however when I eventually get to one I then get cut off.I’ve called from my landline and my cellphone yet no luck. Then the WhatsApp line you ask and yet the automated response doesn’t understand and then when I rephrase it into a question they still don’t understand. I am finding this frustrating to make contact with consultants to assist please.