Frustration with Key Care Plus

Item: Discovery Health
Rating: 1
Author: Theo B

I am so frustrated with Discovery Key Care plus. They decided to deduct 3X the normal premium. This is the third day I am trying to call and I can't get through to them each time after waiting for more than 20 minutes, the call gets disconnected. This is annoying.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

17 Jan 2024, 13:03

Dear Theo B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply17 Jan 2024, 13:03

Official

Dear Theo B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

18 Jan 2024, 13:24

Dear Theo B

We have been in contact with you.
Regards Discovery Health Servicing Team

Discovery Health's reply18 Jan 2024, 13:24

Official

Dear Theo B

We have been in contact with you.
Regards Discovery Health Servicing Team