VN
Vuyokazi N

1 reviews | Active since Oct 2018

12 Jul 2022, 15:43

Frustration from Medical Aid.

I am very frustrated really with the service that I am getting from Discovery Health. My husband was hopitilized at Melomed Bellville Hospital as from 1 - 30 June 2022. The hopital has been calling non stop requesting to inform me that they cannot reach my husband , i have requested if he can rather be called on my cell due to network and the sad part my husband is sick in bad sometimes i must tell to pick up his phone as frustrated as i am already i must still get calls from people like Brandon telling me that my husband needs to call in as they tried reaching him several time but yet they still calling me.

I really can not deal with this.

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Replies (2)
Discovery Health
Discovery Health's reply13 Jul 2022, 07:13
Official
Dear Vuyokazi N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Jul 2022, 11:11
Official
Dear Vuyokazi N We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team