SP
Sunita Parmar-Khoza

1 reviews | Active since Jul 2012

29 Jul 2021, 08:02

Frustrating generic information

Hi, Again I get a generic answer from trying to e-mail instead of answering my question. I have gone through the benefits for my chronic on the Discovery website and the CT/MRI benifit was unclear - hence I sent an e-mail and got another stupid generic response. Are you clients people or just pages in your benefits? Please can I be told if an HRCT under my chronic code m32.9 is going to be covered by my MA plan. "- Very simple question, I would like a very simple answer that is directed to that question alone. Thanks

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Replies (2)
Discovery Health
Discovery Health's reply29 Jul 2021, 08:40
Official
Dear Sunita P We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Jul 2021, 11:31
Official
Dear Sunita P We have been in contact with you to address your concerns. Regards Discovery Health Servicing Team