Frustrated and in URGENT need of hospital authorisation

Item: Discovery Health
Rating: 2
Author: Shahira L

To Whom It may Concern. I am unable to get hold somebody telephonically and the self help chat online is not useful as it is computer generated answers. I sent through a request for hospital authorisation on the 16th of September and have not had a response of any sort - this is urgent! Please could I be called URGENTLY. Send me an email for my contact number.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

27 Sept 2019, 08:18

Dear Shahira Laws-Salie

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply27 Sept 2019, 08:18

Official

Dear Shahira Laws-Salie

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Sept 2019, 12:18

Dear Shahira Laws-Salie

We have been in touch with you to answer your comments.

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team

Discovery Health's reply30 Sept 2019, 12:18

Official

Dear Shahira Laws-Salie

We have been in touch with you to answer your comments.

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team