FRUSTRATED

Item: Discovery Health
Rating: 1
Author: Nthabiseng N

I submitted claim by email for the first consultation with oncologist on the 21st November 2025. I received was an automated response on the same date with a reference number ***.

Since then I have received NO feedback from Discovery. The claim does not even reflect under submitted claims on the Discovery app.

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Replies (1)

Discovery Health's replyOfficial

01 Dec 2025, 07:01

Dear Nthabiseng N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply01 Dec 2025, 07:01

Official

Dear Nthabiseng N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team