From being a loyal Discovery brand supporter to the absolute opposite

I left Discovery end September 2019 for reasons I can disclose later, if needed. However, I owed them a settlement amount. I was willing to pay, but I tried to establish through various communications what the amount was made up of. Only after Discovery tried to hand me over for the first time, and I proved to them that I was willing to pay ONCE I knew WHAT I was paying for, did they withdraw the hand over instruction, provided me with the breakdown and we entered a settlement agreement. I made the 1st installment end March 2020, but missed the next couple of installments due to the impact of Covid-19 on my cash flow. However I made up by settling the full outstanding amount in the 03 July 2020 and I sent the proof of settlement to Discovery on the same day. Low and behold a very rude collection agent phoned me on 22 July 2020 because I was handed over yet again, without any communication from Discovery regarding the 2 installments which I missed. Really, almost 20 days after I settled it?!? This just supports MY decision to first leave Discovery Insure and subsequently Discovery Health! I can't wait to settle my Discovery Credit Card to be rid of Discovery all and all!!! With all the **** I have had to put up with from Discovery ... I am sooooo over the Discovery brand.