**********ly paying claims into other bank account

I recently made a claim to my medical aid. I was notified by email that the claim would be paid back to me on the 8th of August. A month later, on the 9th of September the money was still not reflecting in my bank account, so I contacted them.<br> <br> The bank account details, that they are saying the money was paid into, does not belong to myself. They have admitted that it is different to what my application form states and I have never changed it. In order to do so one must submit a change request (which they can not provide, as one doesn't exist), yet almost 2 months later the issue has not been rectified. I have not received the money owed to me.<br> <br> This is pathetic and you are *****ing your clients money. I would advise all their customers to make sure their claims are actually being paid into their own bank accounts and not being routed to someone else being a ***** at Discovery.