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jayjawe J

1 reviews | Active since Mar 2014

06 Jan 2023, 13:23

********** membership

I was quoting around to switch a medical aid, someone from Hippo on behalf of Discovery called me for a "quote" and I am shocked to find that I have been signed up for Discovery membership. I made contact with the person to find out what was happening and he said it was a mistake as I did not sign up and he has promised to get the membership cancelled and till today nothing has been done.

I have not signed up for any membership with Discovery Health and I am not expecting them to debit any money from my account. This is ***** and I would also like a copy of the recording where my quote was done as I have not agreed to anything

0
Replies (2)
Discovery Health
Discovery Health's reply09 Jan 2023, 07:32
Official
Dear Keanole K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Jan 2023, 14:16
Official
Dear Keanole K

Please check your emails for feedback from us.
 
Regards
Discovery Health Servicing Team