RN
Rowynne N

1 reviews | Active since Jul 2015

09 Sept 2021, 08:57

********** listing on Transunion

After leaving my previous employer there was an amount owing to discovery for which they contacted me once to advise, this amount was settled within 1 month by my previous employer. Discovery however **********ly changed my email address on their system so according to them they emailed me a few times which obviously I did not receive. They then went ahead to list me on Transunion, this I only found out after my bond application was denied.

0
Replies (5)
Discovery Health
Discovery Health's reply09 Sept 2021, 10:34
Official
Dear Rowynne N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Sept 2021, 11:36
Official
Dear Rowynne N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Sept 2021, 08:53
Official
Dear Rowynne N

Please check your emails for final feedback from us.
 
Regards
Discovery Health Servicing Team
RN
Rowynne N's update29 Sept 2021, 09:25
Reviewer Update
I have received no emails confirming your withdrawal of the listing and I am still listed with Transunion unable to confirm that they received nor processing such request
RN
Rowynne N's update21 Oct 2021, 11:11
Reviewer Update


Transunion still has not withdrawn the default. You assured me that this would be rectified and look at the time elapsed and nothing has been done.
I will be taking this further if I do not receive a response from discovery today!